Terms of Use

### 1. Scope and contracting party

(1) These Terms govern use of the QR-accessible WebApp and game profile (the "Service") provided by ULTIDO GmbH, [PLACEHOLDER: registered address], brand "Ultido" ("Ultido", "we").

(2) The park hosting the Service is the host of the experience but is not a party to these Terms. Marketing emails from the park rely on a separate consent.

(3) The Service is aimed at consumers. The usage contract is formed upon acceptance (checkbox (a)).

### 2. Description of the Service

(1) Ultido provides a themed WebApp that extends the ride experience: story content, optional AI image styling, minigames, and reward redemption.

(2) **No app download** and **no payment** by the guest is required. Any paid offers (e.g. Speedy Pass, F&B) are offered and processed solely by the park or its partners (e.g. Accesso); Ultido is not the seller and not a contracting party to the guest in that respect.

### 3. Account and access

(1) A lightweight game profile bound to the email address provided is created.

(2) The guest keeps credentials confidential. Ultido may block access on reasonable suspicion of misuse.

(3) Minimum age and parental flow follow the youth-protection module (Doc. 6).

### 4. Game mechanics and content

(1) Game state, reward progress and cross-park persona are stored in the profile.

(2) Content (text, graphics, story) is protected; the guest receives a non-transferable, revocable right to personal, non-commercial use within the Service.

(3) Ultido may further develop, replace or discontinue mechanics, content and features as long as the core of the Service remains.

### 5. Rewards / vouchers

(1) Digital rewards or vouchers may be issued. Unless stated otherwise they are **free of charge**, not redeemable for cash and non-transferable.

(2) Redemption conditions (validity, location, quantity, availability) follow from the respective reward and, where applicable, the park's terms. The park may be responsible for redemption and availability. `[LAWYER REVIEW: who is the voucher issuer / redemption obligor — Ultido vs. park.]`

(3) Entitlement to a reward depends **solely** on use of the Service (account), **not** on marketing consent.

(4) Rewards may be voided in cases of manipulation, multiple claims or abuse.

### 6. AI image feature

(1) On request (separate consent (c)) the Service generates a stylised image from a photo. Depending on the style, processing takes place partly on Ultido's own EU-region infrastructure and partly via an external AI service (possible US transfer under EU SCC).

(2) No facial recognition takes place; the original photo is processed only transiently and not stored permanently. The result is labelled as AI-generated.

(3) The guest warrants they hold the necessary rights to the uploaded photo and infringe no third-party rights.

### 7. Guest obligations / prohibited use

Prohibited in particular: interfering with the Service, automated bulk access, uploading unlawful/infringing content, circumventing reward limits.

### 8. Availability and changes

(1) The Service is provided with customary care; uninterrupted availability is not owed (maintenance, events, faults).

(2) Ultido may amend these Terms; material changes will be communicated appropriately. `[LAWYER REVIEW: B2C change mechanism.]`

### 9. No right of withdrawal

(1) The Service is free for the guest; absent a paid distance contract, there is no right of withdrawal.

(2) Additionally, where services relating to leisure activities for a specific date/period are concerned, the exception under **§ 312g(2) No. 9 German Civil Code** applies. `[LAWYER REVIEW: confirm reasoning holds.]`

### 10. Liability

(1) Ultido is liable without limitation for intent and gross negligence and for injury to life, body or health.

(2) For slight negligence, Ultido is liable only for breach of a material contractual duty (cardinal duty), limited to the typical, foreseeable damage.

(3) Otherwise liability is excluded. Liability under the German Product Liability Act remains unaffected. `[LAWYER REVIEW: B2C standard-terms liability clause.]`

### 11. Term and termination

(1) The contract runs indefinitely and may be ended by the guest at any time by deleting the profile.

(2) Ultido may terminate/block with reasonable notice or for cause (breach).

(3) Consequences of termination (data deletion) are governed by the Privacy Notice (Doc. 4) and Retention Policy (Doc. 14).

### 12. Final provisions / governing law

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer-protection rules of the guest's country of residence remain unaffected (Art. 6 Rome I).

(2) If any provision is invalid, the remainder stays effective.

(3) Contact: max@ultido.com, +49 221 16535560. Provider details: see Imprint.